PCGCampbell is proud to be both ISO 9001 and ISO 14001 certified. ISO stands for International Organization for Standards. Its standards specify the requirements for exemplary products, services, processes, materials and systems.

ISO standards make sure the workplace is safe, efficient and effective. The system spreads knowledge and good management practices from the CEO to everyone in the company. Above all, ISO has methods to measure and test to make sure these standards are included in day-to-day work. PCGCampbell is audited externally twice a year to ensure the requirements are being followed.

ISO 9001 is primarily concerned with managing the quality of the work PCGCampbell does for its clients. ISO 9001 measures what we do to fulfill our client’s requirements and any regulatory/legal tasks needed to get the work done. The overriding goal is to enhance customer satisfaction and achieve continual improvement on our performance.

ISO 14001 is primarily concerned with managing the environmental impact of everything PCGCampbell does. This includes minimizing the harmful effects on the environment caused by our activities and achieving continual improvement of our environmental performance.

Combined, ISO 9001 has become the international benchmark for quality management requirements for business-to-business interaction, and ISO 14001 is on a path to do even more for helping companies meet and exceed their environmental goals. PCGCampbell is proud to be certified in both.

View the PCGCampbell Quality/Environmental Policy.

Quality at PCGCampbell includes:

• Client satisfaction measured through project and client surveys
• Consistency in service across account groups
• Prevention of problems through the application of quality planning tools
• Competitive advantage as our major client requires a quality system
• Process orientation with processes and procedures for every activity
• Management by fact through corporate quality measures
• Within the company, quality is everyone’s job
• Continuous improvement